RAM Limited Lifetime Warranty

Warranty covers the mount or its components only. The mounted device is not covered under the Lifetime Warranty and will not be replaced if damaged as a result of mount failure. 

This warranty is expressly limited to the persons in the United States, and all foreign countries who purchase RAM for resale or use in the ordinary course of the buyer's business. 

This warranty does not cover any product or part that has been abused, worn out, heated, ground or otherwise altered, used for a purpose other than that for which it was intended, or used in a manner inconsistent with any instructions regarding its use. 

In the unlikely situation that a RAM Mounts product fails due to a manufacturing defect, please contact us to arrange the approved return of the item at your cost. 

We will evaluate the issue and either – 
1.    Repair the item and ship it back to you at our cost 
2.    Replace the item with an equivalent product and ship it back to you at our cost 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.